Voice of Customer
Increase product and service value through direct feedback from customers.
Service Description
What you get: - Full training for up to 2 team members - A documented Voice of Customer program - Execution and results of at least 1 generative and 1 evaluative campaign. Estimated duration of engagement: 4 active weeks (8 weeks total) Sample Project Plan: Week 1 - Kick off - Know Your Customer Week 2 - Develop Voice of Customer program framework Week 3 - Draft campaign plans Week 4 - Launch campaigns - Finalize and approve Voice of Customer program framework Week 8 - Deliver campaign results To get started, click the "Book Now" button and select your preferred discovery call date and time.
Cancellation Policy
You will receive email confirmation of your booking within 2 business days. As a courtesy, please submit cancellation or change requests within 1 full business day ahead of confirmed meeting. Your initial booking is provided free of charge. ___________________ Billing: 20% of Coach and Consult package is due prior to project kick off date. Final Payment: Final Payment is due on all Coach & Consult packages within 7 calendar days of service end date. Coach & Consult packages not completed within 14 calendar days of target completion date will be billed the full package rate unless otherwise agreed upon.
Contact Details
470-632-0866
kellynewman@knadvisory.com
Atlanta, GA