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Our Services

Organizations are run by people and therefore no two function exactly the same way. Each Coach & Consult package is tailored to your organization.

Through the see one, do one, teach one approach, we collaborate closely with your team, blending coaching and consulting to ensure tangible value in every engagement. This method guarantees your training investment translates directly into actionable results.

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User Personas

Improve user empathy across your entire organization.

 

What you get:

  • Training for up to 2 team members.

  • Up to 2 digital user persona cards. 

  • Printed persona cards for on site employees.

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Journey Maps

Create a shared understanding of customer experience and identify opportunities.

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What you get:

  • Training for up to 2 team members.

  • End to end journey map for 1 persona. 

  • Printed journey map for on site employees.

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Voice of Customer

Increase product and service value through direct feedback from customers.

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What you get:

  • Training for up to 2 team members.

  • A documented Voice of Customer program.

  • Execution  and results of at least 1 generative and 1 evaluative campaign.

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Assessing Opportunities

Know the expected value of an opportunity  & define measurements of success.

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What you get:

  • Training for up to 2 team members.

  • A documented assessment process to support screening ideas.

  • Completed Opportunity Assessment of at least 1 identified opportunity.

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Storyteller for Concept Development

Gather & communicate business requirements that ensure feature success.

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What you get:

  • Training for up to 2 team members.

  • A documented concept development process for your team to follow.

  • Initial requirements including mockups for at least 1 backlog feature.

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Custom Packages

Don't see what you are looking for?

Reach out to learn about custom packages.

 

What you get:

  • Training for up to 2 team members.

  • 1 hour of discovery at no charge to build your training package.

  • All training includes documented processes and deliverables. 

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Fractured Services

What you get:

  • Expansion of your Product Management team without the FTE budget.

  • Upskilling of full time team members throughout the engagement.

What's Next?

Tell us a bit about your needs along with your desired service. We'll reach out within 2 business days to learn more about you and your team. 

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